Ordering Information
Orders may be placed 24 hours a day through our secure online shopping cart or by faxing to (770) 499-0236.

Orders are sent to our processing department as soon as they are received, so please double check to ensure your order is complete. Once an order is placed, it cannot be changed or cancelled.

Pricing Policy & Discounts
Prices listed are market competitive and provided on each product. Discounts for larger quantities are available. Please feel free to contact us for more information. Prices are subject to change without notice. Sales tax will be added to orders shipped within Georgia.

Sales Tax
GA Residents will be charged a sales tax of 5%.

GA Residents need to fax a copy of their Georgia Sales & Use Tax Exemption form to us before we can process your order as tax exempt.  We will keep it on file for future orders.

Payment
Credit card: We accept Visa, MasterCard.

Mail: Money Order or Certified Cashier's Check. Orders will be shipped as soon as we receive your payment.

Terms: Net 30 days on purchase orders. Credit Application must be completed and approved. Please contact us for Credit Application

All declined credit card orders will be unpacked and charged a 15% restocking fee within 24 hours if you have not contacted us with new payment information

Shipping
All fragrances in stock will be shipped within three business days. Out of stock items will not be back ordered. You must re-order that item the next time you place an order. Large volume orders are shipped 5-15 business days depending on the product.

All orders are shipped UPS Ground.

If paying by credit card online, orders may only be delivered to the credit card billing address.

UPS Ground is not available for residents of Canada, Alaska or Hawaii. We do not ship orders via US Postal Service - this includes APO addresses. Please contact us for delivery options.

We do not ship C.O.D.

Shipping costs have been estimated utilizing assumptions on packaging and weights. In some instances, shipping charges may run more or less than originally calculated. In those instances you will be notified.

Returns
In order to control our high quality standards, we cannot accept returns on fragrance oils.

Damaged Shipments
Do not accept damaged goods from UPS or the delivery carrier. All damage claims must be reported within 48 hours to UPS or the delivery carrier. Customer is responsible for filing damage claims with the delivery carrier.

Warranties
Monarch Fragrances, LLC makes no warranty of any kind, expressed or implied , concerning the use of the product(s) or formula. The user assumes all risk of use of any product made from this product(s) or formula whether or not in accordance with any directions or suggestions of Monarch Fragrances, LLC. Customers are encouraged to test and experiment, as they are responsible and liable for any products they manufacture. Please read all spec sheets, labels and MSDS sheets.

General Information
Not responsible for typographical errors.

Some items may be limited to stock on hand.

Because of the nature of the fragrance ingredient market, prices are subject to change without notice.

Privacy Policy